body{background:#e7e7e7}[data-v-51e12804]:root{--color-primary:#06c584}.chat-app[data-v-51e12804]{--color-primary:#00c777}.chat-elapp[data-v-51e12804]{--color-primary:#324aa3}.chat-web[data-v-51e12804]{--color-primary:#06c584}.msg-disabled-click .disabled[data-v-51e12804]{color:#999!important}.rich-text[data-v-51e12804]{color:#333;font-size:.4266666667rem;font-weight:600}.rich-text .f-12[data-v-51e12804]{font-size:.32rem}.rich-text .f-14[data-v-51e12804]{font-size:.3733333333rem}.rich-text .f-16[data-v-51e12804]{font-size:.4266666667rem}.rich-text .bold[data-v-51e12804]{font-weight:700}.rich-text .red[data-v-51e12804]{color:#ff453a}.rich-text .gray[data-v-51e12804]{color:#666}.rich-text>span[data-v-51e12804]{font-weight:400}.rich-text>span.bold[data-v-51e12804]{font-weight:600}.touch-chat[data-v-51e12804]{height:100%;position:relative}.touch-chat .touch-move-area[data-v-51e12804]{bottom:0;height:100%;left:0;position:absolute;top:0;width:.4rem;z-index:9999}.touch-chat .touch[data-v-51e12804]{display:-webkit-box;position:fixed;-webkit-box-orient:vertical;height:100%;overflow:hidden;width:100%}.touch-chat .touch .end-consultation[data-v-51e12804]{box-sizing:border-box;height:1.6rem;padding:.1333333333rem;position:fixed;right:0;top:1.3333333333rem;width:1.6rem;z-index:99}.touch-chat .touch .end-consultation span[data-v-51e12804]{background:#fff;border-radius:50%;display:-webkit-box;height:100%;width:100%;-webkit-box-align:center;-webkit-box-pack:center;box-shadow:0 0 .2666666667rem .08rem hsla(0,0%,45%,.2);color:#ff4747;font-size:.32rem}.touch-chat .touch .chatcontent[data-v-51e12804]{-webkit-box-flex:1;background-color:#edf0f5;box-sizing:border-box;overflow:hidden;padding:0 .4rem;position:relative;width:100%}.touch-chat .touch .chatcontent .chat-session[data-v-51e12804]{padding:0}.touch-chat .touch .chatcontent .chat-session .btn-disabled[data-v-51e12804] .J_blockButton,.touch-chat .touch .chatcontent .chat-session .btn-disabled[data-v-51e12804] .textmsg_btn,.touch-chat .touch .chatcontent .chat-session .btn-disabled[data-v-51e12804] .textmsg_btn_three,.touch-chat .touch .chatcontent .chat-session .btn-disabled[data-v-51e12804] .un-button,.touch-chat .touch .chatcontent .chat-session .btn-disabled[data-v-51e12804] button{background-color:#f3f3f3!important;border-color:#f0f0f0!important;color:#999!important}.touch-chat .touch .chatcontent .chat-session .btn-disabled[data-v-51e12804] .voip-call-icon{filter:grayscale(100%)}.touch-chat .touch .chatcontent .flexEnd[data-v-51e12804]{display:flex;flex-direction:column;justify-content:flex-end}.touch-chat .touch .chatcontent.disabled[data-v-51e12804] .J_blockButton,.touch-chat .touch .chatcontent.disabled[data-v-51e12804] .textmsg_btn,.touch-chat .touch .chatcontent.disabled[data-v-51e12804] .textmsg_btn_three,.touch-chat .touch .chatcontent.disabled[data-v-51e12804] .un-button,.touch-chat .touch .chatcontent.disabled[data-v-51e12804] button{background-color:#f3f3f3!important;border-color:#f0f0f0!important;color:#999!important}.touch-chat .ai-icon[data-v-51e12804]{background-color:#edf0f5;padding-bottom:.9066666667rem;text-align:center;width:100%;z-index:1}.touch-chat .ai-icon img[data-v-51e12804]{border-radius:50%;height:1.4933333333rem;margin-bottom:.0533333333rem;width:1.4933333333rem}.touch-chat .ai-icon .text[data-v-51e12804]{color:#999;font-size:.32rem}[data-v-e4755e04]:root{--color-primary:#06c584}.chat-app[data-v-e4755e04]{--color-primary:#00c777}.chat-elapp[data-v-e4755e04]{--color-primary:#324aa3}.chat-web[data-v-e4755e04]{--color-primary:#06c584}.msg-disabled-click .disabled[data-v-e4755e04]{color:#999!important}.rich-text[data-v-e4755e04]{color:#333;font-size:.4266666667rem;font-weight:600}.rich-text .f-12[data-v-e4755e04]{font-size:.32rem}.rich-text .f-14[data-v-e4755e04]{font-size:.3733333333rem}.rich-text .f-16[data-v-e4755e04]{font-size:.4266666667rem}.rich-text .bold[data-v-e4755e04]{font-weight:700}.rich-text .red[data-v-e4755e04]{color:#ff453a}.rich-text .gray[data-v-e4755e04]{color:#666}.rich-text>span[data-v-e4755e04]{font-weight:400}.rich-text>span.bold[data-v-e4755e04]{font-weight:600}.productList[data-v-e4755e04]{background:#f2f3f8;bottom:0;box-sizing:border-box;left:0;min-height:100%;overflow-x:hidden;overflow-y:auto;padding-top:.2666666667rem;right:0;top:0}.productList .card[data-v-e4755e04]{background:#fff;border-radius:.2667rem;box-shadow:0 .1333rem .2667rem 0 rgba(54,56,72,.05);margin:0 .2666666667rem .2666666667rem;padding-bottom:.8rem}.productList .card h2[data-v-e4755e04]{color:#1c1c1c;font-size:.48rem;font-weight:700;padding:.5333333333rem 0 0 .5333333333rem}.productList .card .box[data-v-e4755e04]{clear:both;overflow:hidden}.productList .card .box figure[data-v-e4755e04]{float:left;padding:.5333333333rem 0 0;text-align:center;width:25%}.productList .card .box figure img[data-v-e4755e04]{display:block;height:.8rem;margin:0 auto .2666666667rem;width:.8rem}.productList .card .box figure figcaption[data-v-e4755e04]{color:#333;font-size:.3466666667rem}container{position:relative;-webkit-tap-highlight-color:rgba(255,255,255,0)}container,video{background:#000;display:block;height:100%;outline:none;width:100%}video:focus{outline:none}.chimee-flex-component svg g,.chimee-flex-component svg:hover g{fill:#fff;stroke:#fff}chimee-clarity-list,chimee-control-state-pause,chimee-control-state-play,chimee-screen-full,chimee-screen-small{display:none}chimee-control.full chimee-screen-full,chimee-control.pause chimee-control-state-pause,chimee-control.play chimee-control-state-play,chimee-control.small chimee-screen-small{display:inline-block;height:100%;width:1.4em}chimee-control{bottom:0;display:block;font-family:Roboto,Arial,Helvetica,sans-serif;font-size:10px;height:4em;left:0;overflow:hidden;position:absolute;transition:visibility .5s ease;user-select:none;width:100%}chimee-control:focus{outline:none}chimee-control-wrap{align-items:flex-start;background:rgba(0,0,0,.5);bottom:0;display:flex;flex-flow:row nowrap;height:4em;justify-content:flex-start;left:0;line-height:4em;pointer-events:auto;position:absolute;transition:bottom .5s ease;width:100%}.chimee-flex-component{cursor:pointer;flex-grow:0;height:4em;order:1}.chimee-flex-component svg{height:1.8em;vertical-align:middle;width:1.8em}chimee-control-state.chimee-flex-component{flex-basis:3em;margin-right:1em;text-align:right}chimee-control-state .left,chimee-control-state .right{transition:d .2s ease-in-out}chimee-current-time.chimee-flex-component,chimee-total-time.chimee-flex-component{color:#fff;font-size:1.5em;font-weight:400;text-align:center;white-space:nowrap}chimee-current-time+chimee-total-time:before{content:"/";padding:4px}chimee-progressbar.chimee-flex-component{flex-grow:1;margin:0 1.5em;pointer-events:none;position:relative}.chimee-progressbar-line{border-radius:4px;display:inline-block;height:8px;left:0;position:absolute;top:1.8em}chimee-progressbar-bg{background:var(--trackColor);width:100%}chimee-progressbar-buffer{background:#6f6f6f;width:0}chimee-progressbar-all{background:var(--barColor)}chimee-progressbar-ball{background:#fff;border-radius:1.4em;content:"";display:inline-block;height:1.4em;pointer-events:none;position:absolute;right:-1em;top:-.4em;width:1.4em}chimee-screen.chimee-flex-component{flex-basis:3em;margin-left:1em;text-align:left}:root{--barColor:#de698c;--trackColor:#4c4c4c}video::-webkit-media-controls-start-playback-button{display:none}chimee-state svg{height:100%;width:100%}@keyframes a{0%{transform:rotate(0)}to{transform:rotate(1turn)}}chimee-state{font-size:24px;height:100%;left:0;position:absolute;top:0;width:100%}chimee-state-error,chimee-state-loading,chimee-state-pause,chimee-state-play{display:none;left:50%;position:absolute;top:50%;transform:translate(-50%,-50%)}chimee-state-pause,chimee-state-play{box-sizing:initial;height:2em;width:2em}chimee-state-loading{animation:a .9s linear infinite;height:2em;margin:-1em;transform:none;width:2em}chimee-state-error{color:#ffcf00;display:none;font-size:16px;font-weight:100;text-shadow:0 0 3px red;z-index:1}chimee-state.error chimee-state-error,chimee-state.loading chimee-state-loading,chimee-state.play chimee-state-play{display:inline-block}[data-v-71a0c8be]:root{--color-primary:#06c584}.chat-app[data-v-71a0c8be]{--color-primary:#00c777}.chat-elapp[data-v-71a0c8be]{--color-primary:#324aa3}.chat-web[data-v-71a0c8be]{--color-primary:#06c584}.msg-disabled-click .disabled[data-v-71a0c8be]{color:#999!important}.rich-text[data-v-71a0c8be]{color:#333;font-size:.4266666667rem;font-weight:600}.rich-text .f-12[data-v-71a0c8be]{font-size:.32rem}.rich-text .f-14[data-v-71a0c8be]{font-size:.3733333333rem}.rich-text .f-16[data-v-71a0c8be]{font-size:.4266666667rem}.rich-text .bold[data-v-71a0c8be]{font-weight:700}.rich-text .red[data-v-71a0c8be]{color:#ff453a}.rich-text .gray[data-v-71a0c8be]{color:#666}.rich-text>span[data-v-71a0c8be]{font-weight:400}.rich-text>span.bold[data-v-71a0c8be]{font-weight:600}.container[data-v-71a0c8be]{background:#000;display:-webkit-box;-webkit-box-align:center;bottom:0;left:0;min-height:100vh;position:fixed;right:0;top:0;z-index:1010}.container #chimee-container[data-v-71a0c8be]{width:100%}.container #chimee-container video[data-v-71a0c8be]{height:100%;width:100%}.close-icon[data-v-71a0c8be]{background:url(//file.40017.cn/tcservice/livechat/touchNew/icon_close.png) no-repeat;background-position:50%;background-size:100% 100%;bottom:10vh;height:.8rem;left:0;margin:.5333333333rem auto;position:absolute;right:0;width:.8rem}[data-v-19a217dc]:root{--color-primary:#06c584}.chat-app[data-v-19a217dc]{--color-primary:#00c777}.chat-elapp[data-v-19a217dc]{--color-primary:#324aa3}.chat-web[data-v-19a217dc]{--color-primary:#06c584}.msg-disabled-click .disabled[data-v-19a217dc]{color:#999!important}.rich-text[data-v-19a217dc]{color:#333;font-size:.4266666667rem;font-weight:600}.rich-text .f-12[data-v-19a217dc]{font-size:.32rem}.rich-text .f-14[data-v-19a217dc]{font-size:.3733333333rem}.rich-text .f-16[data-v-19a217dc]{font-size:.4266666667rem}.rich-text .bold[data-v-19a217dc]{font-weight:700}.rich-text .red[data-v-19a217dc]{color:#ff453a}.rich-text .gray[data-v-19a217dc]{color:#666}.rich-text>span[data-v-19a217dc]{font-weight:400}.rich-text>span.bold[data-v-19a217dc]{font-weight:600}.view-long-img[data-v-19a217dc]{font-size:0;width:100%}.view-long-img img[data-v-19a217dc]{width:100%}a,abbr,acronym,address,applet,big,blockquote,body,button,caption,cite,code,dd,del,dfn,div,dl,dt,em,fieldset,font,form,h1,h2,h3,h4,h5,h6,html,iframe,img,input,ins,kbd,label,legend,li,object,ol,p,pre,q,s,samp,small,span,strike,strong,sub,sup,table,tbody,td,textarea,tfoot,th,thead,tr,tt,ul,var{border:0;font-size:100%;margin:0;outline:0;padding:0}li,ul{list-style:none}img{border:0}table{border-collapse:collapse;border-spacing:0}ol,ul{list-style:none}a{text-decoration:none!important}::-moz-selection{background:#409eff;color:#fff}::selection{background:#409eff;color:#fff}body,html{font-family:PingFang-SC,arial,sans-serif;font-size:14px;height:100%;width:100%}textarea{resize:none}.clear{clear:both}.no_connect_tip{color:#0f8cd7;outline:0;padding:0 5px;text-decoration:underline}.no_connect_tip:hover{color:#f60;text-decoration:none}#app,body{height:100%}.clearfix:after{content:" ";　　display:block;　　clear:both;　　height:0}.clearfix{zoom:1}::-webkit-scrollbar{display:none}.app_border,.app_border_b,.app_border_l,.app_border_r,.app_border_t{border:0 solid #e4e4e4;-o-border-image:none;border-image:none}@media (-webkit-min-device-pixel-ratio:2){.app_border,.app_border_b,.app_border_l,.app_border_r,.app_border_t{-o-border-image:url(data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAYAAAAGCAYAAADgzO9IAAAAH0lEQVQIW2O8c+fOfwYsgBEkoaKiwogsBxKjtgQ2ywFMJyV5rQbuRgAAAABJRU5ErkJggg==) 2 2 stretch;border-image:url(data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAYAAAAGCAYAAADgzO9IAAAAH0lEQVQIW2O8c+fOfwYsgBEkoaKiwogsBxKjtgQ2ywFMJyV5rQbuRgAAAABJRU5ErkJggg==) 2 2 stretch;border-width:0}}.app_border{border-width:1px}.app_border_t{border-top-width:1px}.app_border_r{border-right-width:1px}.app_border_b{border-bottom-width:1px}.app_border_l{border-left-width:1px}.chat-web a{color:#22ba66}.chat-web .base-color{color:#22ba66!important}.chat-web .base-color-2{color:#34ce79}.chat-web .base-border-color{border:1px solid #22ba66!important}.chat-web .base-background-color{background:#22ba66!important}.chat-web .base-border-radius{border-radius:.2666666667rem}.chat-web .base-border-radius-leftbottom{border-radius:.2666666667rem .2666666667rem .2666666667rem 0}.chat-web .base-border-radius-rightbottom{border-radius:.2666666667rem .2666666667rem 0 .2666666667rem}.chat-web .chat-msg-info{margin-bottom:.4rem}.chat-web .chat-msg-info .content a,.chat-web .chat-msg-info .title a.link{color:#22ba66}.chat-web .chat-msg-info .content a b{color:#ff5346!important}.chat-web .chat-msg-info .content a.link,.chat-web .chat-msg-info .content a.tosupporter{color:#22ba66}.chat-web .chat-msg-info .content a.hotelUrgeNoActive,.chat-web .chat-msg-info .content a.noactive{border:1px solid #e4e4e4!important;color:#999!important}.chat-web .chat-msg-info i.queueLength{color:#22ba66;font-style:normal;margin:0 .08rem}.chat-web .chat-msg-info .multichange{color:#333;margin:.1333333333rem}.chat-web .chat-msg-info .change-business{background:#c6ecdf;border-radius:.32rem;color:var(--color-primary);display:inline-block;padding:.1066666667rem .2133333333rem .0853333333rem}.chat-web .self-tool .end-chat-btn.active{color:#22ba66}.chat-web .self-tool .end-chat-btn.active .back-icon{background-image:url(//file.40017.cn/tcservice/livechat/touchNew/quit-active.png)}.chat-web .action-bar .img-tool{background-color:#fff;border-radius:.2133333333rem;display:block;height:.7466666667rem;margin-bottom:.16rem;max-height:3.3333333333rem;max-width:4rem;padding:.3733333333rem;position:relative;width:.7466666667rem}.chat-web .right-jiao{background:url(//file.40017.cn/tcservice/livechat/touchNew/bubble_right.png) no-repeat;background-position:100% 0;background-size:.4rem .1333333333rem;height:.1333333333rem}.chat-web .is-useful .useful .useful-icon{background:url(//file.40017.cn/tcservice/livechat/touchNew/useful_default.png) no-repeat;background-size:contain;height:.5333333333rem;margin-left:.1333333333rem;width:.5333333333rem}.chat-web .is-useful .selected-useful .useful-icon{background:url(//file.40017.cn/tcservice/livechat/touchNew/useful_selected.png) no-repeat;background-size:contain}.chat-web .is-useful .no-useful .no-useful-icon{background:url(//file.40017.cn/tcservice/livechat/touchNew/useles_default.png) no-repeat;background-size:contain;height:.5333333333rem;margin-left:.1333333333rem;width:.5333333333rem}.chat-web .is-useful .selected-no-useful .no-useful-icon{background:url(//file.40017.cn/tcservice/livechat/touchNew/useles_selected.png) no-repeat;background-size:contain}.chat-web .tools .tool-op .markup{background:#22ba66!important}.chat-web .self-tool .evaluate-btn.active{color:#22ba66}.chat-web .msgboard-msg .board-info .submit-btn{border:1px solid #22ba66;box-sizing:border-box;color:#22ba66!important;height:.96rem!important;line-height:.9066666667rem!important;margin:0 1%!important;width:98%!important}.chat-web .refund-ticket-msg .apply-refund .passage-man.active{border:1px solid #22ba66}.chat-web .refund-ticket-msg .apply-refund .passage-man.active .select-img.active{background:url(//file.40017.cn/tcservice/livechat/touchNew/checkbox_ed.png) no-repeat;background-position:50%;background-size:100% 100%}.chat-web .train-state-refund-msg .passage-man.active{background:#daffeb!important;border:1px solid #22ba66!important;color:#16ba63!important}.chat-web .train-state-refund-msg .passage-man.active .select-img{background:url(//file.40017.cn/tcservice/livechat/touchNew/select-topright.png) no-repeat;background-position:50%;background-size:100% 100%;display:block!important}.chat-web .train-state-refund-msg .date-select .blue-btn{background:url(//file.40017.cn/tcservice/livechat/touchNew/select-date.png) no-repeat;background-position:50%;background-size:100% 100%}.chat-web .evaluate .remark-reason .active,.chat-web .evaluate-new .remark-reason .active{background:#daffeb;border:1px solid #22ba66;color:#22ba66}.chat-web .evaluate .remark-submit,.chat-web .evaluate-new .remark-submit{background:#22ba66}.chat-web .evaluate .isneed-anwser .active,.chat-web .evaluate .isneed-expert-list .active,.chat-web .evaluate-new .isneed-anwser .active,.chat-web .evaluate-new .isneed-expert-list .active{background:#daffeb;border:1px solid #22ba66;color:#22ba66}.chat-web .evaluate .j_remark-sub,.chat-web .evaluate-new .j_remark-sub{background:#22ba66}.chat-web .orderList .order-tab .active{border:1px solid #22ba66;color:#22ba66}.chat-web .help-order-msg .board-info .submit-btn{border:1px solid #22ba66;box-sizing:border-box;color:#22ba66!important;height:.96rem!important;line-height:.9066666667rem!important;margin:0 1%!important;width:98%!important}.chat-web .flight-refund-ticket-msg .select-true,.chat-web .refund-ticket-msg .buttons span,.chat-web .tip-and-buttons-msg .buttons div:first-child,.chat-web .train-state-refund-msg .buttons span{background:#22ba66}.chat-web .queue-guide-msg .green,.chat-web .refund-detail-msg .green{color:#22ba66}.chat-web .select-ok{background:#22ba66!important}.chat-web a.J_blockButton,.chat-web a.textmsg_btn,.chat-web a.textmsg_btn_three{border:1px solid #22ba66;color:#22ba66}.chat-web .order-card .grayBackground .grayBack span{color:#22ba66}.chat-web .swiper-pagination-bullet-active{background:#22ba66}.chat-web .first-reply-robot{border:.0266666667rem solid #c6ecdf;box-shadow:0 .0533333333rem .1066666667rem 0 rgba(6,197,132,.122)}.chat-web .end-chat-border{border:.0266666667rem solid rgba(34,186,102,.302)!important}.chat-web-message a{color:#22ba66}.chat-web-message .content-area{border-radius:.2666666667rem}.chat-web-dialog a{color:#22ba66}.message-info .content-area{box-sizing:border-box;width:95%}.chat-app a{color:#06c584}.chat-app .base-color,.chat-app .base-color-2{color:#06c584!important}.chat-app .base-border-color{border:1px solid #06c584!important}.chat-app .base-background-color{background:#06c584!important}.chat-app .base-border-radius{border-radius:.32rem}.chat-app .base-border-radius-leftbottom{border-radius:.32rem .32rem .32rem 0}.chat-app .base-border-radius-rightbottom{border-radius:.32rem .32rem 0 .32rem}.chat-app .chat-msg-info{margin-bottom:.4rem}.chat-app .chat-msg-info .content a,.chat-app .chat-msg-info .title a.link{color:#06c584}.chat-app .chat-msg-info .content a b{color:#ff5346!important}.chat-app .chat-msg-info .content a.link,.chat-app .chat-msg-info .content a.tosupporter{color:#06c584}.chat-app .chat-msg-info .content a.hotelUrgeNoActive,.chat-app .chat-msg-info .content a.noactive{border:1px solid #e4e4e4!important;color:#999!important}.chat-app .chat-msg-info i.queueLength{color:#06c584;font-style:normal;margin:0 3px}.chat-app .chat-msg-info .multichange{color:#333;margin:.1333333333rem}.chat-app .chat-msg-info .change-business{background:#c6ecdf;border-radius:.32rem;color:var(--color-primary);display:inline-block;padding:.1066666667rem .2133333333rem .0853333333rem}.chat-app .action-bar .img-tool{background-color:#fff;border-radius:.2133333333rem;display:block;height:.7466666667rem;margin-bottom:.16rem;max-height:3.3333333333rem;max-width:4rem;padding:.3733333333rem;position:relative;width:.7466666667rem}.chat-app .right-jiao{background:url(//file.40017.cn/tcservice/livechat/touchNew_app2v/bubble_right.png) no-repeat;background-position:100% 0;background-size:.4rem .1333333333rem;height:.1333333333rem}.chat-app .is-useful .useful .useful-icon{background:url(//file.40017.cn/tcservice/livechat/touchNew_app2v/useful_default.png) no-repeat;background-size:contain;height:.4533333333rem;margin-left:.1333333333rem;width:.4533333333rem}.chat-app .is-useful .selected-useful .useful-icon{background:url(//file.40017.cn/tcservice/livechat/touchNew_app2v/useful_selected.png) no-repeat;background-size:contain}.chat-app .is-useful .no-useful .no-useful-icon{background:url(//file.40017.cn/tcservice/livechat/touchNew_app2v/useles_default.png) no-repeat;background-size:contain;height:.4533333333rem;margin-left:.1333333333rem;width:.4533333333rem}.chat-app .is-useful .selected-no-useful .no-useful-icon{background:url(//file.40017.cn/tcservice/livechat/touchNew_app2v/useles_selected.png) no-repeat;background-size:contain}.chat-app .tools .tool-op .markup{background:#06c584!important}.chat-app .self-tool .end-chat-btn.active,.chat-app .self-tool .evaluate-btn.active{color:#06c584}.chat-app .self-tool .end-chat-btn.active .back-icon{background-image:url(//file.40017.cn/tcservice/livechat/touchNew/quit-app.png)}.chat-app .msgboard-msg .board-info .submit-btn{border:1px solid #06c584;box-sizing:border-box;color:#06c584!important;height:.96rem!important;line-height:.9066666667rem!important;margin:0 1%!important;width:98%!important}.chat-app .refund-ticket-msg .apply-refund .passage-man.active{border:1px solid #06c584}.chat-app .refund-ticket-msg .apply-refund .passage-man.active .select-img.active{background:url(//file.40017.cn/tcservice/livechat/touchNew_app2v/Selection.png) no-repeat;background-position:50%;background-size:100% 100%}.chat-app .train-state-refund-msg .passage-man.active{background:#daffeb!important;border:1px solid #06c584!important;color:#06c584!important}.chat-app .train-state-refund-msg .passage-man.active .select-img{background:url(//file.40017.cn/tcservice/livechat/touchNew_app2v/select-topright.png) no-repeat;background-position:50%;background-size:100% 100%;display:block!important}.chat-app .train-state-refund-msg .date-select .blue-btn{background:url(//file.40017.cn/tcservice/livechat/touchNew_app2v/select-date.png) no-repeat;background-position:50%;background-size:100% 100%}.chat-app .evaluate .remark-reason .active,.chat-app .evaluate-new .remark-reason .active{background:#daffeb;border:1px solid #06c584;color:#06c584}.chat-app .evaluate .remark-submit,.chat-app .evaluate-new .remark-submit{background:#06c584}.chat-app .evaluate .isneed-anwser .active,.chat-app .evaluate .isneed-expert-list .active,.chat-app .evaluate-new .isneed-anwser .active,.chat-app .evaluate-new .isneed-expert-list .active{background:#daffeb;border:1px solid #06c584;color:#06c584}.chat-app .evaluate .j_remark-sub,.chat-app .evaluate-new .j_remark-sub{background:#06c584}.chat-app .orderList .order-tab .active{border:1px solid #06c584;color:#06c584}.chat-app .help-order-msg .board-info .submit-btn{border:1px solid #06c584;box-sizing:border-box;color:#06c584!important;height:.96rem!important;line-height:.9066666667rem!important;margin:0 1%!important;width:98%!important}.chat-app .flight-refund-ticket-msg .select-true,.chat-app .refund-ticket-msg .buttons span,.chat-app .tip-and-buttons-msg .buttons div:first-child,.chat-app .train-state-refund-msg .buttons span{background:#06c584}.chat-app .queue-guide-msg .green,.chat-app .refund-detail-msg .green{color:#06c584}.chat-app .select-ok{background:#06c584!important}.chat-app a.J_blockButton,.chat-app a.textmsg_btn,.chat-app a.textmsg_btn_three{border:1px solid #06c584;color:#06c584}.chat-app .un-button{box-sizing:border-box}.chat-app .un-button.active{border:1px solid #06c584;color:#06c584}.chat-app .order-card .grayBackground .grayBack span{color:#06c584}.chat-app .swiper-pagination-bullet-active{background:#06c584}.chat-app .first-reply-robot{border:.0266666667rem solid #c6ecdf;box-shadow:0 .0533333333rem .1066666667rem 0 rgba(6,197,132,.122)}.chat-app .end-chat-border{border:.0266666667rem solid rgba(34,186,102,.302)!important}.chat-app-message a{color:#06c584}.chat-app-message .content-area{border-radius:.2666666667rem .2666666667rem 0 0}.chat-app-dialog a{color:#06c584}.chat-elapp a{color:#324aa3}.chat-elapp .base-color,.chat-elapp .base-color-2{color:#324aa3!important}.chat-elapp .base-border-color{border:1px solid #324aa3!important}.chat-elapp .base-background-color{background:#324aa3!important}.chat-elapp .base-border-radius{border-radius:.32rem}.chat-elapp .base-border-radius-leftbottom{border-radius:.32rem .32rem .32rem 0}.chat-elapp .base-border-radius-rightbottom{border-radius:.32rem .32rem 0 .32rem}.chat-elapp .chat-msg-info{margin-bottom:.4rem}.chat-elapp .chat-msg-info .content a,.chat-elapp .chat-msg-info .title a.link{color:#324aa3}.chat-elapp .chat-msg-info .content a b{color:#ff5346!important}.chat-elapp .chat-msg-info .content a.link,.chat-elapp .chat-msg-info .content a.tosupporter{color:#324aa3}.chat-elapp .chat-msg-info .content a.hotelUrgeNoActive,.chat-elapp .chat-msg-info .content a.noactive{border:1px solid #e4e4e4!important;color:#999!important}.chat-elapp .chat-msg-info i.queueLength{color:#324aa3;font-style:normal;margin:0 3px}.chat-elapp .chat-msg-info .multichange{color:#333;margin:.1333333333rem}.chat-elapp .chat-msg-info .change-business{background:#dadff2;border-radius:.32rem;color:var(--color-primary);display:inline-block;padding:.1066666667rem .2133333333rem .0853333333rem}.chat-elapp .action-bar .img-tool{background-color:#fff;border-radius:.2133333333rem;display:block;height:.7466666667rem;margin-bottom:.16rem;max-height:3.3333333333rem;max-width:4rem;padding:.3733333333rem;position:relative;width:.7466666667rem}.chat-elapp .right-jiao{background:url(//file.40017.cn/tcservice/livechat/touchNew_elapp/bubble_right2.png) no-repeat;background-position:100% 0;background-size:.4rem .1333333333rem;height:.1333333333rem}.chat-elapp .is-useful .useful .useful-icon{background:url(//file.40017.cn/tcservice/livechat/touchNew_elapp/useful_default.png) no-repeat;background-size:contain;height:.4533333333rem;margin-left:.1333333333rem;width:.4533333333rem}.chat-elapp .is-useful .selected-useful .useful-icon{background:url(//file.40017.cn/tcservice/livechat/touchNew_elapp/useful_selected2.png) no-repeat;background-size:contain}.chat-elapp .is-useful .no-useful .no-useful-icon{background:url(//file.40017.cn/tcservice/livechat/touchNew_elapp/useles_default.png) no-repeat;background-size:contain;height:.4533333333rem;margin-left:.1333333333rem;width:.4533333333rem}.chat-elapp .is-useful .selected-no-useful .no-useful-icon{background:url(//file.40017.cn/tcservice/livechat/touchNew_elapp/useles_selected2.png) no-repeat;background-size:contain}.chat-elapp .tools .tool-op .markup{background:#324aa3!important}.chat-elapp .self-tool .end-chat-btn.active,.chat-elapp .self-tool .evaluate-btn.active{color:#324aa3}.chat-elapp .self-tool .end-chat-btn.active .back-icon{background-image:url(//file.40017.cn/tcservice/livechat/touchNew/quit-elong.png)}.chat-elapp .msgboard-msg .board-info .submit-btn{border:1px solid #324aa3;box-sizing:border-box;color:#324aa3!important;height:.96rem!important;line-height:.9066666667rem!important;margin:0 1%!important;width:98%!important}.chat-elapp .refund-ticket-msg .apply-refund .passage-man.active{border:1px solid #324aa3}.chat-elapp .refund-ticket-msg .apply-refund .passage-man.active .select-img.active{background:url(//file.40017.cn/tcservice/livechat/touchNew_elapp/Selection.png) no-repeat;background-position:50%;background-size:100% 100%}.chat-elapp .train-state-refund-msg .passage-man.active{background:#daffeb!important;border:1px solid #324aa3!important;color:#324aa3!important}.chat-elapp .train-state-refund-msg .passage-man.active .select-img{background:url(//file.40017.cn/tcservice/livechat/touchNew_elapp/select-topright.png) no-repeat;background-position:50%;background-size:100% 100%;display:block!important}.chat-elapp .train-state-refund-msg .date-select .blue-btn{background:url(//file.40017.cn/tcservice/livechat/touchNew_elapp/select-date.png) no-repeat;background-position:50%;background-size:100% 100%}.chat-elapp .evaluate .remark-reason .active,.chat-elapp .evaluate-new .remark-reason .active{border:1px solid #324aa3;color:#324aa3}.chat-elapp .evaluate .remark-submit,.chat-elapp .evaluate-new .remark-submit{background:#324aa3}.chat-elapp .evaluate .isneed-anwser .active,.chat-elapp .evaluate .isneed-expert-list .active,.chat-elapp .evaluate-new .isneed-anwser .active,.chat-elapp .evaluate-new .isneed-expert-list .active{background:#daffeb;border:1px solid #324aa3;color:#324aa3}.chat-elapp .evaluate .j_remark-sub,.chat-elapp .evaluate-new .j_remark-sub{background:#324aa3}.chat-elapp .orderList .order-tab .active{border:1px solid #324aa3;color:#324aa3}.chat-elapp .help-order-msg .board-info .submit-btn{border:1px solid #324aa3;box-sizing:border-box;color:#324aa3!important;height:.96rem!important;line-height:.9066666667rem!important;margin:0 1%!important;width:98%!important}.chat-elapp .flight-refund-ticket-msg .select-true,.chat-elapp .refund-ticket-msg .buttons span,.chat-elapp .tip-and-buttons-msg .buttons div:first-child,.chat-elapp .train-state-refund-msg .buttons span{background:#324aa3}.chat-elapp .queue-guide-msg .green,.chat-elapp .refund-detail-msg .green{color:#324aa3}.chat-elapp .select-ok{background:#324aa3!important}.chat-elapp a.J_blockButton,.chat-elapp a.textmsg_btn,.chat-elapp a.textmsg_btn_three{border:1px solid #324aa3;color:#324aa3}.chat-elapp .un-button{box-sizing:border-box}.chat-elapp .un-button.active{border:1px solid #324aa3;color:#324aa3}.chat-elapp .chat-app .chat-msg-info .content a.visited:not(.once_btn),.chat-elapp .un-button.visited:not(.once_btn),.chat-elapp a.J_blockButton.visited:not(.once_btn),.chat-elapp a.textmsg_btn.visited:not(.once_btn),.chat-elapp a.textmsg_btn_three.visited:not(.once_btn){background-color:rgba(50,74,163,.3);border:1px solid rgba(50,74,163,.3)!important}.chat-elapp .order-card .grayBackground .grayBack span{color:#324aa3}.chat-elapp .swiper-pagination-bullet-active{background:#324aa3}.chat-elapp .first-reply-robot{border:.0266666667rem solid #dadff2;box-shadow:0 .0533333333rem .1066666667rem 0 rgba(50,74,163,.122)}.chat-elapp .end-chat-border{border:.0266666667rem solid rgba(50,74,163,.302)!important}.chat-elapp-message a{color:#324aa3}.chat-elapp-message .content-area{border-radius:.2666666667rem .2666666667rem 0 0}.chat-elapp-message a.J_blockButton,.chat-elapp-message a.textmsg_btn,.chat-elapp-message a.textmsg_btn_three{border:1px solid #324aa3;color:#324aa3}.chat-elapp-dialog a{color:#324aa3}.video-info{display:-webkit-box;-webkit-box-align:center;-webkit-box-pack:justify;background:#f5f6f8;border-radius:.1333333333rem;height:1.6rem;margin:.2133333333rem 0 .16rem;padding:0;width:100%}.video-info .video-info-title{-webkit-box-flex:1;margin-right:.5333333333rem;overflow:hidden;padding-left:.2666666667rem;text-overflow:ellipsis;white-space:nowrap}.video-info .video-info-title .video-info-Mtitle{color:#333;font-size:.4266666667rem;font-weight:900}.video-info .video-info-title .video-info-Mtitle,.video-info .video-info-title .video-info-Stitle{font-family:PingFang SC;line-height:.56rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.video-info .video-info-title .video-info-Stitle{color:#666;font-size:.3466666667rem;font-weight:500;margin-top:.1333333333rem}.video-info video{display:none}.video-info .video-info-source,.video-info video{border-radius:.0266666667rem;height:1.28rem;width:2rem}.video-info .video-info-source{margin-right:.16rem;position:relative}.video-info .video-info-source img{border-radius:.08rem!important;height:1.28rem!important;margin:0!important;width:2rem!important}.video-info .video-info-source:after{background:url(//file.40017.cn/tcservice/livechat/touchNew/play.png) no-repeat;background-position:50%;background-size:100% 100%;content:"";height:.5333333333rem;left:.72rem;position:absolute;top:.3733333333rem;width:.5333333333rem;z-index:10}.video-info .video-info-source:before{background:rgba(0,0,0,.3);background-position:50%;background-size:100% 100%;content:"";height:100%;left:0;position:absolute;top:0;width:100%;z-index:9}.pswp__button,.pswp__button--arrow--left:before,.pswp__button--arrow--right:before{background-image:url(//file.40017.cn/tcservice/livechat/touchNew/closeImg%20.png)!important;background-position:50%;background-size:.8rem .8rem;border-radius:.4rem;content:" ";display:block;height:.8rem;margin-right:.1333333333rem;margin-top:.1333333333rem;width:.8rem}.pswp__button--zoom{display:none!important}.pswp__top-bar{height:1.0666666667rem}a.J_blockButton{align-items:center;background-color:#fff;border:1px solid var(--color-primary);border-radius:.5333333333rem;box-sizing:border-box;color:var(--color-primary);display:flex;font-size:.3733333333rem;height:.96rem;justify-content:center;line-height:.96rem;margin:.2666666667rem auto;width:98%}.chat-app .chat-msg-info .content a.visited:not(.once_btn),.un-button.visited:not(.once_btn),a.J_blockButton.visited:not(.once_btn),a.textmsg_btn.visited:not(.once_btn),a.textmsg_btn_three.visited:not(.once_btn){background-color:#e9f8ee;border:1px solid #e9f8ee!important}a.textmsg_btn{height:.96rem;line-height:.9066666667rem;margin:.2666666667rem 0 1px 4%;min-width:3.2rem;width:44%}a.textmsg_btn,a.textmsg_btn_three{background-color:#fff;border:1px solid var(--color-primary);border-radius:.5333333333rem;box-sizing:border-box;color:var(--color-primary);display:inline-block;font-size:.3733333333rem;text-align:center}a.textmsg_btn_three{height:.7466666667rem;line-height:.6933333333rem;margin-left:4%;margin-top:.32rem;width:29%}.un-button{box-sizing:border-box;height:.96rem}.un-button.active,.van-button--info{border:1px solid var(--color-primary);color:var(--color-primary)}.van-button--info{background-color:transparent;font-size:.3733333333rem;height:.96rem;line-height:.9066666667rem}.van-button--info:active{background-color:#f5f5f5;border:1px solid #f0f0f0;color:#999}.van-button--info:active:before{background-color:transparent}.chat-msg-info .content img{max-width:100%;min-width:.5333333333rem}.chat-msg-info .content p{font-size:.3733333333rem!important}.chat-msg-info a.button-no-active,.chat-msg-info a.group_btn_no_active,.chat-msg-info a.once_btn_no_active{border:1px solid #ccc!important;color:#999!important}a.group_btn{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.gray_9{color:#999}.red_1{color:#ff5346}.green_1{color:#22ba66}.blue_1{color:#007efe}.orange_1{color:#fe8300}.fontsize0{font-size:0}.fontsize12{font-size:.32rem}.fontsize14{font-size:.3733333333rem}.fontsize16{font-size:.4266666667rem}.GNJD_EMAIL_ORDER .title{font-size:.4rem;font-weight:900;text-align:center;width:100%}.chat-msg-info .content-area .word-content{flex:1}.chat-msg-info .content-area .word-content p img,.chat-msg-info .content-area .word-content p img:last-child:first-child{border-radius:.2133333333rem;height:auto!important;margin-top:.2666666667rem;max-width:100%;width:100%!important}.chat-msg-info .content-area .word-content p img:nth-last-child(2):first-child,.chat-msg-info .content-area .word-content p img:nth-last-child(2):first-child~img{border-radius:.2133333333rem;display:inline-block;height:auto!important;margin-top:.2666666667rem;max-width:45%;width:45%!important}.chat-msg-info .content-area .word-content p img:nth-last-child(2):first-child{margin-right:5%}.chat-msg-info .content-area .word-content .J_face,.chat-msg-info .content-area .word-content img[title*="["]{display:inline-block;height:.5333333333rem!important;line-height:.56rem;margin:0!important;max-width:.5333333333rem!important;vertical-align:middle;width:.5333333333rem!important}.chat-msg-info .content-area .word-content img.J_face_big{height:3.2rem!important;max-width:3.2rem!important;width:3.2rem!important}.swiper-pagination-bullet-active{background:var(--color-primary)}:root{--color-primary:#06c584}.chat-app{--color-primary:#00c777}.chat-elapp{--color-primary:#324aa3}.chat-web{--color-primary:#06c584}.msg-disabled-click .disabled{color:#999!important}.rich-text{color:#333;font-size:.4266666667rem;font-weight:600}.rich-text .f-12{font-size:.32rem}.rich-text .f-14{font-size:.3733333333rem}.rich-text .f-16{font-size:.4266666667rem}.rich-text .bold{font-weight:700}.rich-text .red{color:#ff453a}.rich-text .gray{color:#666}.rich-text>span{font-weight:400}.rich-text>span.bold{font-weight:600}